COINHERO expands Hong Kong cryptocurrency ATM network to provide transparent processing fees
The rate of cryptocurrency adoption in Hong Kong is rapidly increasing, but the quality of service remains uneven. Some suppliers use convenience as an incentive to attract users, but later reveal restrictions or hide fees. COINHERO's differentiating advantages are open and transparent rates, 24/7 support in both Chinese and English, and maintaining the largest cryptocurrency ATM network in Hong Kong.
COINHERO has more than 90 ATMs in high-traffic areas such as Causeway Bay, Kowloon and the New Territories, covering the hotspots where people live, commute and shop. These vending machines are distributed in shopping malls, traffic links and popular retail locations. All ATM locations can be searched on COINHERO's official website or CoinRadar. Currently supported assets include Bitcoin (BTC), Ether (ETH), Dogecoin (DOGE), and Bitcoin Cash (BCH). More supported currencies will be added in the future.
COINHERO's headquarters and flagship OTC counter are located in Causeway Bay — one of Hong Kong's busiest commercial districts. This site selection reflects the company's emphasis on transparency, visibility, and compliance. Customers can either choose to instantly use an ATM to purchase cryptocurrencies or enjoy personalized transaction services through the office counter.
One of COINHERO's most notable features is Disclosure mechanism for processing fees. All fees are publicly listed on the official website and ATM screen. The current cost rates are as follows:
- BTC, ETH, DOGE: 8.6% price difference + HK$100 fixed processing fee
- BCH: only 1% price difference (no additional fixed costs)
This makes BCH one of the lowest-cost options for ATM transactions in Hong Kong today. Some ATMs also support the sale of bitcoins, covering Hong Kong Island, Kowloon and the New Territories.
In addition to transparent pricing, COINHERO has also launched an annual membership plan worth HK$1,000, which is now offered free of charge to users. Members enjoy:
- 50% discount on ATM fees
- Rotate 0% preferential currency
- Premium OTC service permissions
- Exclusive member benefits
This design provides long-term savings and additional benefits for regular users.
Face-to-face OTC service
Also, not all digital asset transactions can be completed through an ATM. When the transaction amount is huge or the needs are more special, users can use COINHERO's Prime OTC service. At the Causeway Bay flagship store, users can instantly trade assets such as BTC, ETH, SOL, etc., and there is no minimum transaction amount limit. Every transaction uses an unmanaged model, and the user is in control of securing funds from beginning to end.
In addition, COINHERO also has OTC counters in Kowloon and the New Territories to provide professional and secure solutions for transactions exceeding ATM capacity.
Cooperation and expansion
COINHERO is also further expanding its market footprint through partnerships with merchants that can accept ATMs. Through the franchise program, the company helps cover part of the rental costs, while the store can obtain additional traffic and additional revenue sources. ATMs are installed in coffee shops, convenience stores, etc., which not only facilitate customers but also drive profits for local businesses.
All-round support
To reduce the doubts of new users, COINHERO provides 24 hours Chinese-English bilingual support. Users can contact customer service via WhatsApp, WeChat, phone, email, or visit the Causeway Bay office. The headquarters is located in a prominent commercial location, with multiple direct communication channels to ensure that users can obtain cooperation at any time.
In Hong Kong, other ATM providers often have different fees, restrictions, or transaction requirements. Some only charge for on-site display, and some require sellers to apply online. COINHERO, on the other hand, highlights open and transparent rates, extensive coverage, and attractive member offers. With a larger ATM network, perfect customer service system and preferential programs, COINHERO brings users more control and transparency.
As Hong Kong accelerates to become a digital asset center, companies that prioritize compliance, transparency and ease of use will play a key role in the adoption process. COINHERO combines Asia's largest ATM network, professional OTC services, supportive affiliate programs, and 24/7 bilingual customer service, setting a new benchmark for local crypto asset portals. The model also covers convenient daily transactions and large-scale professional-grade processing solutions, simplifying the entry cage for customers, reducing uncertainty, and encouraging continuous participation in the digital asset world.
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